When something goes wrong
How you react matters. A calm first response makes it easier for your child to ask for help again.
| RESPOND, DON’T REACT | |
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1 |
REASSURE Thank your child for telling you. Do not blame or immediately threaten to take away their device. |
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2 |
CHECK SAFETY Are they being threatened, pressured or blackmailed? Is there any danger of a meeting or further contact? |
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3 |
KEEP KEY DETAILS Note usernames, links, times and messages where safe. Never copy, forward or save suspected child sexual abuse images. |
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4 |
REPORT AND GET HELP Use platform reporting tools where appropriate. For online sexual abuse or grooming, seek safeguarding/police advice and report to CEOP. |
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5 |
AGREE WHAT HAPPENS NEXT Tell your child what you will do, who can help and how you will check in again. |
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IMMEDIATE DANGER? CALL 999. IF YOU ARE WORRIED ABOUT A CHILD, SPEAK TO THE SCHOOL SAFEGUARDING TEAM. |
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CEOP Safety Centre Report online child sexual abuse and grooming concerns.
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Childline Confidential support for children: 0800 1111.
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